Welcome to Solayo Africa.
These Terms of Service (“Terms”) govern your use of the Solayo Africa AI Maternal Companion (“the Service”), available through WhatsApp, our website, and other supported digital platforms. By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree with these Terms, please discontinue use of the Service.
1. About Solayo Africa
Solayo Africa is a maternal health technology company committed to improving maternal and newborn health by providing digital pregnancy and postpartum support, educational resources, wellness products, and access to licensed healthcare professionals.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or legal guardian to use this Service.
By using the Service, you confirm that the information you provide is accurate and that you are legally permitted to use WhatsApp and our platform.
3. Description of the Service
The Solayo Africa AI Maternal Companion provides:
- AI-powered pregnancy and postpartum guidance
- Educational health information
- Personalized wellness tips
- Symptom guidance
- Appointment reminders
- Nutrition and lifestyle recommendations
- Access to healthcare consultations (where available)
- Community and support resources
The Service is designed to support maternal wellness but does not replace professional medical care.
4. Not Medical Advice
The information provided through the Service is intended for educational and informational purposes only.
The AI Companion does not diagnose medical conditions, prescribe medications, or provide emergency medical services.
Always seek the advice of a qualified healthcare professional regarding any medical concerns.
If you believe you are experiencing a medical emergency, contact your local emergency services or visit the nearest healthcare facility immediately.
5. User Responsibilities
You agree to:
- Provide accurate information when requested.
- Use the Service only for lawful purposes.
- Not misuse, interfere with, or disrupt the Service.
- Not attempt to gain unauthorized access to our systems.
- Not submit harmful, abusive, fraudulent, or unlawful content.
6. Healthcare Consultations
Where consultations with licensed healthcare professionals are available:
- Consultation services are provided by qualified healthcare professionals.
- Solayo Africa facilitates access but does not guarantee medical outcomes.
- Users remain responsible for healthcare decisions made based on professional consultations.
7. AI Limitations
Artificial intelligence can make mistakes.
Responses generated by the AI Companion may occasionally be inaccurate, incomplete, or inappropriate for your specific medical circumstances.
Users should always verify important health information with qualified healthcare professionals.
8. Privacy
Your use of the Service is also governed by our Privacy Policy.
By using the Service, you consent to our collection, use, and processing of information as described in the Privacy Policy.
9. Intellectual Property
All content, software, branding, graphics, logos, and technology associated with the Service remain the property of Solayo Africa or its licensors.
You may not reproduce, copy, modify, distribute, or commercially exploit any part of the Service without written permission.
10. Third-Party Services
The Service operates using third-party platforms including WhatsApp (Meta), payment providers, cloud infrastructure providers, analytics services, and healthcare partners.
Your use of those services may also be subject to their respective terms and privacy policies.
11. Service Availability
We strive to provide uninterrupted access but cannot guarantee continuous availability.
We may update, suspend, or discontinue parts of the Service without prior notice.
12. Limitation of Liability
To the fullest extent permitted by law, Solayo Africa shall not be liable for:
- indirect or consequential damages;
- loss of profits, data, or business opportunities;
- medical decisions made by users;
- interruptions beyond our reasonable control.
Nothing in these Terms limits liability where prohibited by applicable law.
13. Termination
We reserve the right to suspend or terminate access where users violate these Terms or misuse the Service.
Users may stop using the Service at any time.
14. Changes to These Terms
We may update these Terms periodically.
The latest version will always be available on our website.
Continued use of the Service after updates constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by the laws of the Federal Republic of Nigeria without regard to conflict of law principles.
16. Contact
If you have questions regarding these Terms, please contact:
Solayo Africa
Email: hello@solayoafrica.com
Website: www.solayo.africa